Privacy Policy

Data controller: SIA "New Generation Company", registration No. 40203333403, legal address: Nīcgales iela 38-57, Rīga, LV-1035, Latvia. Phone: +371 28778484.

This Privacy Policy explains how we collect, use and protect personal data of visitors and customers of sunsystemcenter.com, in accordance with the EU General Data Protection Regulation (GDPR) and Latvian data protection law.

1. Data we collect. Name, delivery/billing address, email, phone number, order history, and technical data (IP address, browser type, cookies) collected automatically when you use the website.

2. Purpose and legal basis. We process this data to: fulfil and deliver your orders and provide customer support (performance of a contract); issue invoices and comply with accounting/tax law (legal obligation); send order-related notifications (legal obligation/contract); improve the website and, only with your consent, send marketing communications or use analytics/advertising cookies (consent, withdrawable at any time).

3. Recipients of data. Personal data may be shared with: delivery providers (Latvijas Pasts, Omniva) to the extent necessary to deliver your order; our hosting provider; a payment service provider once card payments are enabled; and public authorities where required by law. We do not sell personal data to third parties.

4. Retention. Order and invoicing data is kept for the period required by Latvian accounting and tax law (currently up to 5 years). Account data is kept while your account is active; you may request deletion at any time via the site's GDPR data-request page.

5. Your rights. You have the right to access, correct, delete, restrict or port your personal data, and to object to its processing, by contacting us at the details above or using the "GDPR" page on the website. You may also lodge a complaint with the Data State Inspectorate of Latvia (Datu valsts inspekcija, www.dvi.gov.lv).

6. Cookies. The website uses cookies for core functionality, and — only with your consent, given via the cookie banner — for analytics and marketing. You can withdraw consent at any time by clearing the cookie banner choice in your browser settings.

7. Security. We use SSL encryption and access controls to protect your data. If you have questions about this policy, contact us at the phone number above or via the website's contact form.